Privacy Policy

1. Introduction

APIX Law Group Pty Ltd (ACN 666 763 480) is committed to protecting your privacy. This privacy policy sets out how we collect, use, disclose and protect your personal information in accordance with the Australian Privacy Principles.

2. How We Collect Personal Information

We may collect personal information about you when you use our website or contact us via email, telephone or in person. This may include your name, contact details, occupation, and other information relevant to your legal matter. Additionally, we may collect data via automated collection (cookies, analytics services, server logs) and through third parties (referrals or linked services).

3. Use of Personal Information

We may use your personal information to:

provide legal services to you;
communicate with you about your legal matter;
comply with our legal obligations; and/or
improve our services.

4. Disclosure of Personal Information

We may disclose your personal information in certain circumstances, including to:

other parties involved in your legal matter;
our service providers, such as IT and administrative support providers;
third parties located overseas (for example, cloud storage providers in the United States or Europe). Countries may include the United States, United Kingdom, and others where our providers operate;
government agencies, courts and tribunals;
our professional advisers, such as our accountants and insurers; and
as otherwise required or authorised by law.

We will take reasonable steps to ensure that any third party to whom we disclose your personal information is bound by obligations of confidentiality and privacy.

5. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. We have implemented various physical, electronic and managerial measures designed to safeguard your personal information.

6. Access to and Correction of Personal Information

You may request access to the personal information we hold about you by contacting us. We will respond within a reasonable time. If you believe the information we hold about you is incorrect, you may ask us to correct it.

7. Complaints About Privacy Practices

Please contact us if you have any questions about this Privacy Policy or wish to make a complaint about how we have handled your personal information. We will investigate and respond to privacy concerns in accordance with applicable law.

If you believe we have breached the APPs, you may contact us in writing. We will respond within 30 days. If unresolved, you may complain to the Office of the Australian Information Commissioner.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices or legal requirements. The updated Privacy Policy will be posted on our website.

9. Contact and Office Details

For privacy matters or any enquiries regarding this policy, contact:

APIX Law Group Pty Ltd (ACN 666 763 480)

Gold Coast | Brisbane | Sydney
PO Box 1331 Burleigh Town, QLD 4220
13/79 West Burleigh Road, Burleigh Heads, QLD 4220